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What if my dog is on medication?We can administer medication to your dog while they're staying with us, as long as you provide us with clear instructions and the medication in its original container.
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Is there a minimum stay at Heritage Kennel?There is no required minimum at Heritage Kennel.
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What kind of vaccinations does my dog need to stay at Heritage Kennel?We require all dogs to be up-to-date on their vaccinations, including rabies, distemper, influenza, and bordetella (kennel cough). Please email your documents to heritagekennel@gmail.com
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Can I tour the facility before I book a stay for my dog?Heritage Kennel would love to meet you and your furry friends before committing to a stay at our facility. However, we do not let the public into the kennels at the moment.
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Can I bring my dog's favorite toys or bedding?Yes, you are welcome to bring your dog's favorite toys, bedding, or other items from home. We recommend labeling all items with your dog's name. We are proud to now offer our VIP kennel as well, for more information click on our pricing section of our website.
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Does my dog need to pass a temperament test?We do not require a temperament test for boarding, but we do ask that your dog is friendly and well-behaved around people and other dogs.
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What if I need to extend my dog's stay?We will do our best to accommodate any changes to your dog's stay, as long as space is available. Please let us know as soon as possible if you need to extend their stay.
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What does each kennel include?Provided in each kennel are stainless steel food and water bowls, bedding, and 4 daily outdoor potty breaks for 45 mins. All kennels receive daily thorough sanitation and cleaning daily as well as laundry services for guest bedding.
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How often will my dog's kennel be cleaned?We clean and sanitize all kennels daily, or more often if needed. We also provide fresh water and bedding as needed.
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Can I bring my own food and treats for my dog?Yes, you are welcome to bring your dog's food and treats, especially if they have special dietary needs. Please label all items with your dog's name.
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Will my dog be taken for walks during their stay?At the moment Heritage Kennel does not provide walks during their stay.
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